View the linkSuppressing Orders
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By suppressing a previous order, you remove records contained in it from you current search. In contrast to suppressing searches, only records that were actually ordered are removed.
You can suppress completed orders that were placed on the same list as your current search and enabled for suppression.
If your orders are grouped into campaigns, you can suppress the whole campaign instead of selecting orders for suppression one by one. For more information about campaigns, see Campaigns.
1 Start an order. At the bottom of the first ordering page, click the For Special Processing click here link.
2 Select to enable your order to be suppressed.
3 Click Continue with Order.
1 On the Options tab, click Previous Orders.
2 In the list of previous orders, click the number of the order you want to enable for suppression.
Only orders with "Shipped" status can be enabled for suppression.
3 In the Suppression section, click the link to make the order available for suppression.
A message informs you that the order has been added to the suppression queue.
4 Click OK.
1 Run a search. On the Suppression tab, click Suppress Orders.
2 In the text boxes, enter the numbers of the orders you want to suppress from you current search. An order number consists of a letter followed by seven digits. To view the orders available for suppression on the current list, use Lookup.
3 (Optional) If available, select the suppression level. For more information, see Matching Levels.
By default, the best option is selected automatically, and it is the suppression level that best matches the "one per" selection used in the search. If you change the "one per" selection, the suppression level is automatically changed as well. However, if your business needs require different matching logic, you can turn off the automatic level selection and select the required level manually.
• To select the suppression level manually, clear the Automatically select the best option check box and select one of the levels below the check box.
• To enable automatic selection of the best suppression level, select the Automatically select the best option check box. The best level is selected as soon as you refresh the page or go to another page.
4 Continue with your search.
1 On the Suppress Orders page, click Lookup.
Your previous orders available for suppression on the current list are displayed.
2 In the Select column, select the searches you want to suppress from the current search.
3 Click Add Selected Codes.
1 Run a search. On the Suppression tab, click Suppress Users.
2 In the text boxes, enter User IDs of the users whose orders you want to suppress from you current search. To view the list of users in your company, use Lookup.
3 Continue with your search.
The feature cannot be used to suppress a specific order placed by another user. When you select a user, all suppression enabled orders that are less than a year old and that have been placed on the current list by this user are suppressed from your search.
1 On the Suppress Users page, click Lookup.
First and last names of users in your company are displayed.
2 In the Select column, select the users whose orders you want to suppress from the current search.
3 Click Add Selected Codes.
You can suppress all your orders enabled for suppression within a certain number of days prior to the current date.
1 Run a search. On the Suppression tab, click Suppress Days.
2 In the working area, click the Suppress Days link.
3 In the right section of the working area, enter the number of days you want to suppress.
4 Continue with your search.
