Download Orders
If during order placing you selected Internet Delivery shipping method, you can retrieve your completed order by downloading it from InfoBase ListDirect.
When you have placed the order, you get a confirmation e-mail with details and pricing. Then, when the order is completed, you get an e-mail that states that the order is ready for download and instructions on how to do it. The order is available for download for the amount of days stated in the e-mail you get when the order is ready. If you wish to retrieve your order after it expires, there will be an associated cost for reloading the data.
There are two simple methods of downloading your order:
• Without logging in. Order number (order ID) and password are required. Order ID consists of a letter followed by the 7-digit number, for example, E1234567, I1234567, U1234567, D1234567. You can download an order placed by another user if you know the order number and password.
• With logging in. No additional data is required.
If FTP Delivery was selected as a shipping method during the order placement, see Retrieve Order From FTP.
1 Go to the InfoBase ListDirect site.
2 Click the Download Orders button.
3 Enter your order number and password in the corresponding text boxes.
4 Click Submit.
5 Click the Download link next to the file for download.
Depending on the settings of your Internet browser, the download process may start automatically or you may need to select a file destination. If you do not select the file destination, your order is downloaded to the default download location set for your browser.
1 Go to the InfoBase ListDirect site.
2 Log in to your account.
3 Click the Download Orders button.
4 Find the order you want to download and click the Download link next to it.
Depending on the settings of your Internet browser, the download process may start automatically or you may need to select a file destination. If you do not select the file destination, your order is downloaded to the default download location set for your browser.