Review, Confirm, and Pay For Your Order
Before you confirm and pay for your order, review it and make changes if necessary.
To review and confirm your order, follow the steps:
1 (Optional) Enter the Price Exception Code (also known as Special Offer Coupon) in the corresponding field in case you have not entered it on the first page of the order placement process. For more information, see Special Offer Coupons.
2 (Optional) To review the full invoice for your order, click the corresponding link. Invoice contains the order cost breakdown, including charges for shipping, selections usage, and applied discounts if any.
3 Review the following information. To make changes, click Change next to the corresponding section to be edited:
• Billing information
It is not possible to edit your billing information when placing an order. You can only change the PO number and billing notes if available.
• Order Output Format
• Order Output Layout
• Confirmation E-mail and subject line
• (Optional) Postal Presort Settings
4 Select the payment method. Depending on your permissions, you may have the following options:
• Send the invoice to your company.
• Use the company credit card assigned to your account.
• Use your credit card. Select this option and enter your credit card information in the corresponding fields.
5 Review the e-mail address to which the order confirmation is sent. Edit it if necessary by entering the new address in the corresponding field.
6 (Optional) Enter the e-mail address to which you want to send a BCC order confirmation.
7 Read and accept the License Agreement.
8 (Optional) If you want to use the same order settings for future orders, save this order as an express order. For more information, see Express Order.
9 Click Confirm.
If the credit card for some reason does not pass the validation, you can try another card, cancel the order, or put the order on hold and contact your system administrator.
After you have placed the order, you receive a confirmation e-mail with order details and pricing. Then, when the order is completed, you get an e-mail with instructions how to download it. For more information, see Download Orders (if the selected delivery method is Internet Delivery) and Retrieve Order From FTP (if the selected delivery method is FTP Delivery).
If you do not receive the e-mail with order download instructions for a long period of time, your order might be on hold. Check the order status on the Previous Orders page in the Status column. If you order's status is On Hold, contact your system administrator.